About
Established in 1979, Automotive Panel Service is a family-owned full- service smash repairer. Conveniently located in Murphy Street Richmond, our workshop is only one block from Bridge Road and 10 minutes from Melbourne CBD.
Our team of experienced automotive specialists are passionate about providing Melbourne with an unmatched quality of automotive crash repairs and panel beating – with an efficient and stress-free service. Our 1100 square metre, state- of-the-art facility includes a drive-in undercover quotation and vehicle dispatch area, and a clean, comfortable waiting room with access to refreshments, a phone and the Internet.
We work with all major insurance companies and can manage claim submission and processing on your behalf. We are proudly independent, so you can enjoy peace of mind knowing we work for you and not the insurance company. We believe in going the extra mile to offer the personalised service others can’t. To us, every job is important, and you are a valued customer and not just a job number.
If you find yourself in an accident and the car is not driveable, the team at Automotive Panel Service can assist you with our 24-hour towing service.
We also believe in the importance of environmental responsibility, and recently have upgraded our workshop to maximise the use of natural light and ventilation, recycle discarded car parts and dispose of waste chemicals responsibly. We are always looking for innovative ways to refine our processes and minimise the use of harmful chemicals.
So, if you’re involved in an accident or are in need of any of our comprehensive panel beating services, don’t hesitate to get in touch with the team at Automotive Panel Service today!
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Shop Services
- Towing Services
- Works with most major insurance companies
- 3 year Warranty on workmanship
- Zurich Approved Repairer
Reviews
4.49 reviews
Value for money4.3
Quality of work4.6
Communication4.2
Trustworthiness4.5
Repair time /convenience4.2
Anonymous
September 10, 2024
Anonymous
August 27, 2024
Jayne W
August 22, 2024
Excellent customer service, Sean was great from start to finish and my car was gleaming clean on pick up
Joe R
April 12, 2024
This is a general comment across all the repairs that Automotive Panel do for us.
I can't comment on value for money because I have no way of knowing what is 'value' for any individual repair.
I can't comment on quality of work because I have never seen a completed repair. Having said that I have never had a driver complaint or had a car go back for rectification work.
For the remainder, I have never had an issue with my dealings with Automotive Panel. They do things for me that I believe no other repairer would do and I suspect that it is not always convenient for them.
I would not want to lose them as my repairer.
George K
January 25, 2024
Automotive Pavel Service have also done top quality work on any vehicles we have had repaired. Quality and standard of professionalism always high.
Anonymous
December 05, 2023
Anonymous
October 09, 2023
I haven't received the car back yet and had to follow up with the repairer myself as I did not receive an update call to advise me it wouldn't be ready on time
Anonymous
June 21, 2023
The repairer is excellent. We have been using Automotive Panel Repairs for a number of years and they never disappoint with their professionalism, service and communication. Very accommodating. Pick up and drop off for us. Quote here on site for us. Couldn't ask for more.
Helen K
June 30, 2020